Indigo 9 Digital

JUNE 20, 2023

By Tricia McKinnon If you are curious about where eCommerce is headed then look no further than a retailer that’s at the top like Sephora. Sephora spends tens of millions each year on eCommerce and it shows with 58% of Sephora’s 2022 holiday sales coming from eCommerce up from 43% in 2019. Meet customers where they are.

Shopping 98

Shopping Apparel Retail Trends ATS 98

Indigo 9 Digital

MARCH 14, 2023

By Tricia McKinnon People have been closely watching Tiffany & Co. LVMH bought the storied jewellery retailer for $15.8 62% of new customers to the brand are under the age of 40 and on average spend $2,000 with the brand which is an improvement over 2019. billion in the largest deal ever in the luxury sector.

Outdoor 97

Outdoor Management Retail Trends Planning 97

Indigo 9 Digital

JUNE 19, 2023

By Tricia McKinnon Best Buy is the seventh largest eCommerce retailer in the United States ahead of retailers like Costco and Wayfair. Last year about a third of Best Buy’s sales came from eCommerce a big jump from 2019 when Best Buy’s online sales had a 19% share. Do you like this content?

Fulfillment 52

Fulfillment Department Stores Shipping Retail Trends 52

Indigo 9 Digital

MAY 12, 2023

By Tricia McKinnon Popeyes can be attributed with making the chicken category at fast-food restaurants a bigger draw. In 2019 Popeyes introduced a crispy chicken sandwich that was so successful it sold out within two weeks and helped Popeyes’ same store sales to increase by a record breaking 34% in the fourth quarter of 2019.

Kiosk 52

Kiosk Planning Location Consumer 52

Indigo 9 Digital

MARCH 17, 2022

By Tricia McKinnon Customers love Trader Joe’s friendly and helpful staff. Jon Basalone, President of Stores at Trader Joe’s in 2019 said : “ we’ve been around for over 50 years, and we’ve never had layoffs. One of the keys to Trader Joe’s success is hiring the right people and investing in them. Do you like this content?

Employee Engagement 105

Employee Engagement Promotions Wholesale Supermarket 105

Indigo 9 Digital

SEPTEMBER 26, 2023

By Tricia McKinnon If you own a retail store or many then you know it’s not always easy to keep customers coming back for more. Whether its partnering with another retailer to leverage their customer base or offering a new service here are a few ideas that you can start working on today to give your sales a boost.

Beauty and Health 97

Beauty and Health Returns Location Advertising 97

Indigo 9 Digital

FEBRUARY 7, 2023

By Tricia McKinnon If one thing is true about retail it’s that change is a constant. In an attempt for the nearly 100 year old retailer to remain relevant 7-Eleven opened its version of the store of the future called the Evolution Store in 2019. Open the store of the future. Do you like this content?

Grocer 52

Grocer Fulfillment Retail Trends Customer Experience 52

Indigo 9 Digital

MAY 31, 2022

By Tricia McKinnon Is Nike losing its world domination? In 2016 the app generated less than $70 million, by 2019 it is estimated that it generated $750 million in revenue which was approximately 20% of Nike’s digital business. Not a chance. But it has been challenged by formidable rivals like Adidas in recent years.

Consumer 98

Consumer Checkout Retail Trends Shopping 98

Indigo 9 Digital

APRIL 8, 2022

By Tricia McKinnon The organized labour movement fell off for a while but now it’s back in full force. of retail workers in the United States are unionized but employees across the country are determined to see that number rise. Apple, for example, made $132 billion through its website and retail stores last year.

Location 98

Location Retail Trends Customer Experience ATS 98

Indigo 9 Digital

MARCH 8, 2023

By Tricia McKinnon If you have noticed that e.l.f. In 2019 when most brands were wondering if TikTok was a fad e.l.f. Since then it has acquired wholesale accounts with many retailers with Target and Walmart representing about 50% of e.l.f.’s By 2019 e.l.f. But in 2019 e.l.f. million. “In Digital strength.

Beauty and Health 98

Beauty and Health Consumer Accounting Boutique 98

Indigo 9 Digital

FEBRUARY 28, 2023

By Tricia McKinnon Forever 21 used to be top of mind for teens and twenty somethings but then things slowly began to change. Not only are these retailers fast to market with their trendy designs they are also skilled eCommerce operators. By 2019 Forever 21’s sales declined from a peak of $4.4 billion in 2019.

Fast Fashion 98

Fast Fashion Fashion Apparel Department Stores 98

Indigo 9 Digital

FEBRUARY 9, 2023

By Tricia McKinnon What does it take to generate more than $15 billion in sales? In 2019 a 96 year old WWII veteran entered a Chick-fil-A store in Maryland. In 2019 outside of a Chick-fil-A restaurant in Virginia a customer, Shauna Hall, accidentally dropped her cell phone into a storm drain. Take this example.

Location 52

Location Retail Trends Management Returns 52

Indigo 9 Digital

NOVEMBER 16, 2023

By Tricia McKinnon Over the past decade direct-to-consumer businesses have popped up in nearly every corner of the retail sector. One of the drags on profits for most direct-to-consumer retailers is advertising expenses. million on advertising in 2019 and 2020 respectively. In 2019 Casper spent $154.6

Consumer 98

Consumer Returns Advertising Marketing 98

Indigo 9 Digital

JUNE 8, 2023

By Tricia McKinnon The sporting goods industry is one of the fastest growing sectors of the retail industry. These stores, which debuted in 2019, are huge coming in at around 100,000 square feet, twice the size of an average Dick’s store. It is valued at $67.2 billion and with a 14.2% Do you like this content?

Sporting Goods 52

Sporting Goods Outdoor Fulfillment Shipping 52

Indigo 9 Digital

JANUARY 11, 2023

By Tricia McKinnon eCommerce is expensive. When you shift activities consumers used to complete on their own to a retailer, someone has to pay for it. In 2019 Walmart’s eCommerce business lost an estimated $2 billion. Think about the last time you made a purchase online, say for groceries from Walmart.

Advertising 98

Advertising Shipping Returns Fulfillment 98

Indigo 9 Digital

APRIL 17, 2023

By Tricia McKinnon In a retail environment where many retailers are struggling Sephora is leading the way. Companies like Sephora make retail look easy even though it’s not. In 2019 a Sephora Beauty Insider sweepstakes winner won $1 million. Now that doesn’t sound like your average frequent flyer program. "

Shipping 122

Shipping Shopping Marketing Retail Trends 122

Indigo 9 Digital

MAY 31, 2022

By Tricia McKinnon Nordstrom has been in business for over 100 years, since 1901. That’s a long time, almost an eternity in the fickle retail sector. billion up 39% from 2020 but revenues were just shy of Nordstrom’s 2019 pre-pandemic revenues of $15.1 So how strong is Nordstrom? Last year it generated revenues of $14.4

Department Stores 98

Department Stores Returns Beauty and Health Shopping 98

Indigo 9 Digital

MAY 12, 2022

By Tricia McKinnon Streetwear brand Supreme is one of the most sought after apparel brands in the world. Resale clothing is one of the fastest growing segments of the apparel market with the market for secondhand apparel growing from $28 billion in 2019 to an estimated $64 billion by 2024. Do you like this content?

Apparel 111

Apparel Fashion Marketing Accessories 111

Indigo 9 Digital

MAY 4, 2023

By Tricia McKinnon Amidst a shakeup in the retail sector over the past decade dollar stores have been particularly resilient. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 4. Do you like this content?

Location 96

Location Shopping Consumer Planning 96

Indigo 9 Digital

SEPTEMBER 7, 2022

By Tricia McKinnon and Emily McCullough It’s almost hard to believe there was a time when the luxury industry shunned online sales. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. But it’s true. It’s a test and learn approach.”.

Boutique 98

Boutique Fashion Customer Experience Markdowns 98

Indigo 9 Digital

NOVEMBER 3, 2022

By Tricia McKinnon If you haven’t shopped at Restoration Hardware (RH) then you have likely walked past one of its luxury stores. billion and sales were up 42% versus 2019. Whoever said brick and mortar retail is dead has not gone to an RH store. “If Restoration Hardware’s store in Yorkdale Mall.

Home Furnishings 52

Home Furnishings Dead-Stock Boutique Planning 52

Indigo 9 Digital

APRIL 28, 2023

By Tricia McKinnon Looking for something healthy and tasty to eat? That’s a growth rate which would leave most retailers envious especially in light of record high levels of inflation. By 2019, we saw promise in the concept,” said Tabassum Zalotrawala, Chipotle’s chief development officer. “We to reach $8.6

Accounting 52

Accounting Location Planning Advertising 52

Indigo 9 Digital

JULY 5, 2022

By Tricia McKinnon How does a brand pass the test of time? This was before Leonard would lead the Raptors to win its first NBA title in the franchise’s history in 2019. New Balance even ran an ad in 2019 with copy that read: "Worn by supermodels in London and dads in Ohio.” Ask New Balance. Do you like this content?

Management 52

Management Consumer Marketing Retail Trends 52

Indigo 9 Digital

MAY 3, 2023

By Tricia McKinnon “History is one long processional of crazy ideas,” said Phil Knight, co-founder and former CEO of Nike. In 2019 Nike created the Nike Vaporfly sneaker which was worn by marathon runner, Eliud Kipchoge, when he ran a sub two hour marathon, the first time in history that time was ever achieved. Just do it.

Marketing 98

Marketing Consumer Retail Trends ATS 98

Indigo 9 Digital

FEBRUARY 9, 2023

By Tricia McKinnon Do you believe it’s possible to become an overnight success? By 2019 Oatly was available in 7,000 stores and coffee shops across the United States including places like Whole Foods and Target. By 2019 the global market for milk alternatives reached an estimated $18 billion. billion this year.

Advertising 98

Advertising Marketing Shopping Consumer 98

Indigo 9 Digital

SEPTEMBER 1, 2022

By Tricia McKinnon Keeping up with the times is difficult especially when you have been in business for over a century like Marks & Spencer has. Ocado is an online grocer and Marks & Spencer paid £750 million for a 50% stake in Ocado’s UK retail business in 2019. Do you like this content? Improving Digital.

Drop-Shipping 95

Drop-Shipping Markdowns Planning Grocer 95

Indigo 9 Digital

MAY 10, 2023

By Tricia McKinnon It seems unlikely doesn’t it that one of the retailers who leads in digital is a coffee company? Starbucks, the largest coffee company in the world, also has one of the best digital businesses in all of retail. What does your daily coffee fix have to do with eCommerce? Apparently, a lot.

Location 52

Location Customer Retention Consumer Customer Experience 52

Indigo 9 Digital

JULY 29, 2022

By Tricia McKinnon When most of us think about Coca-Cola we think about the Coke brand. Seeing the writing on the wall Coca-Coca introduced sparkling water brand AHA in 2019. This explains why AHA, out of thousands of beverage brands, is able to get lucrative shelf space in so many retailers. “As Hard seltzer.

Consumer 98

Consumer Marketing Supermarket Location 98

Indigo 9 Digital

APRIL 11, 2022

By Tricia McKinnon In a turbulent retail sector, lululemon is a bright spot. It is one of the best retailers in the world with a growth trajectory that leaves many envious. In 2019 lululemon opened a new flagship store in Lincoln Park Chicago. Take Canadian coffee retailer Tim Hortons. At 20,000 sq.

Marketing 98

Marketing Returns Accessories Fulfillment 98

Indigo 9 Digital

MARCH 22, 2022

By Tricia McKinnon When you think of eCommerce and innovation perhaps Amazon is top of mind. But the truth is many eCommerce trends come from the largest eCommerce market in the world, China. Last year retail eCommerce sales in China came in at an eye popping $2.6 Omni-channel retailing is alive and well in China.

Beauty and Health 59

Beauty and Health Home Furnishings Shipping Shopping 59

Indigo 9 Digital

JUNE 13, 2022

By Tricia McKinnon It wasn’t too long ago when many felt like Tim Hortons had lost its way. billion close to its pre-pandemic 2019 revenues of $6.7 Over 30% of all sales in Q1 2021 came through our digital channels including our app, nearly doubling the levels of Q1 2020 and up from 1% of all sales in Q1 2019.”

Promotions 52

Promotions Drop-Shipping Marketing Planning 52

Indigo 9 Digital

FEBRUARY 13, 2023

By Tricia McKinnon When thinking about successful brands that started out online goop may not come to mind. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 3. Do you like this content? Consider multiple avenues for growth.

Beauty and Health 98

Beauty and Health Consumer Advertising Marketing 98

Indigo 9 Digital

FEBRUARY 10, 2023

By Tricia McKinnon With Aerie’s revenues up 11% in the third quarter of 2022 to reach $350 million Aerie continues to perform well. In 2019 Aerie took its focus on realness a step further when it began featuring people with disabilities and illnesses on its website. So what is Aerie doing differently to continue to prosper?

Beauty and Health 98

Beauty and Health Apparel Consumer Marketing 98

Indigo 9 Digital

FEBRUARY 7, 2023

By Tricia McKinnon Is it great marketing or is it worth the hype? Since Skims launched in September of 2019 customers can’t seem to get enough of it. If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox 4. Do you like this content?

Apparel 96

Apparel Fashion Markdowns Marketing 96

Indigo 9 Digital

SEPTEMBER 15, 2022

By Tricia McKinnon When most people think of Amazon they see Amazon as the everything store, a place where they can find most of what they need and have it delivered so quickly there is no need to trek to a store. Before Amazon most retailers where primarily in the business of selling goods. share just a few years ago in 2019.

Advertising 95

Advertising Drop-Shipping Returns Consumer 95

Indigo 9 Digital

JUNE 28, 2022

By Tricia McKinnon How easy is it to turn a brand around? The retail sector is littered with companies like Sears, Lord & Taylor, Forever 21, Ann Taylor, J.Crew and Blockbuster that couldn’t keep up with the times. billion, 2019 marked the first year Abercrombie & Fitch experienced an increase in sales since 2012.

Fashion 98

Fashion Fast Fashion Consumer Marketing 98

Indigo 9 Digital

MAY 30, 2022

By Tricia McKinnon The COVID-19 pandemic has uncovered new eCommerce stars and they aren’t all named Amazon. In 2017 Nike sold its product through an estimated 30,000 retailers but by 2019 it only had 40 strategic retail partners. As anyone who sells on Amazon knows counterfeit products are an issue.

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Wholesale Department Stores Bar Codes Consumer 98